Logo

Planet Connect Internet

Internet for the unreached!

Terms of Service

  1. 1. By using the service, (1) you and any end-user(s) using your service via your account agree to abide by these TERMS AND CONDITIONS; (2) you are at least 18 years of age. If you do not agree with the foregoing, you may not use the service and must notify Planet Connect immediately. This agreement takes effect on the date on which service starts, and continues until your service is terminated. Planet Connect reserves the right to modify the Terms and Conditions, the Acceptable Use Policy, and this Service Agreement or pricing for their Service and my discontinue or revise any or all other aspects of the Service in its sole discretion at any time by posting changes on our website. Your continued use of the Service after changes are posted constitutes your acceptance of this Agreement as modified by the posted changes. The updated, online version of this Agreement shall supersede any prior version of this Agreement.
  2. Planet Connect provides access to the Internet.
  3. Subscriber is responsible for keeping Subscriber's login password secure. If someone improperly uses Subscriber's password, Subscriber will be fully responsible for that unauthorized use. Planet Connect will not call and ask for your password for any reason. If Subscriber calls Planet Connect, Planet Connect may ask for the password, to correct errors or to change Subscriber's password or account information.
  4. E-mail and other electronic transmissions passing over the Internet and through the Planet Connect system are not confidential, as the Internet is a public access network. Therefore Planet Connect cannot guarantee the protection or privacy of any information transmitted or received through its network. Planet Connect reserves the right to monitor Subscriber's transmissions as necessary to provide service and otherwise to protect the rights or property of Planet Connect. Planet Connect will not disclose any such information unless required to do so pursuant to a court order, subpoena, or similar legal request or otherwise, on the advice of counsel.
  5. All information obtained over the Internet through Planet Connect is used at Subscriber's own risk.
  6. Planet Connect's services are provided subject to its Service Level Agreement only. Planet Connect does not provide warranties of any kind, either express or implied. Planet Connect shall not be liable for any loss or damages arising out of the use or failure of its service.
  7. Subscriber agrees to indemnify and hold without harm Planet Connect, its officers, employees, and other users from any and all claims, damages, expenses (including attorney's and other legal fees), and liabilities resulting from any and all use of Subscriber's account whether authorized or unauthorized.
  8. Attempts to gain unauthorized access to any other computer or computer systems are prohibited. Subscriber shall agree to abide by all rules, regulations, and policies of networks and computer systems accessed via Planet Connect. If Subscriber is unsure of those policies, it is Subscriber's responsibility to obtain and read these policies.
  9. The right to use Planet Connect's service is not transferable. Accounts are for the use of Subscriber only. Subscriber is responsible for the confidentiality of Subscriber's passwords.
  10. Services provided to Subscriber through Planet Connect may only be used for lawful purposes. Transmission of any data, information, or material in violation of any federal or state regulation or law (including, but not limited to, material protected by copyright or trade secrets, and information that is confidential as a matter of law) is strictly prohibited. Subscriber may not, under any circumstances, use Planet Connect in an unlawful manner, including, but not limited to: (a) Posting or transmitting any unlawful, threatening, abusive, libelous, defamatory, obscene, or pornographic information of any kind, including without limitation, any transmissions constituting or encouraging conduct that would constitute a criminal offense or give rise to civil liability; and (b) intercepting or attempting to intercept e-mail; and (c) Uploading files that contain software or other material protected by copyright laws unless Subscriber owns or controls the rights thereto.
  11. Subscriber shall use best efforts to avoid interfering with any other person's use and enjoyment of the Internet. Subscriber agrees to comply with the following system rules of Planet Connect. The following are strictly prohibited: (a) Any attempt to introduce viruses, worms, Trojan Horses, or any other destructive programs, or to deliberately crash or overload the server systems of Planet Connect or any other computer system accessed through Planet Connect; (b) Sending unsolicited mail messages (junk mail or "Spam"). This includes but is not limited to, mailing of commercial advertising, informational announcements, political announcements and religious information. Such material may only be sent to those who have explicitly requested it; (c) Forging any message header, in whole or part, of any electronic transmission, originating or passing through Planet Connect's system. Additionally all messages must contain a valid return address; (d) Posting or transmitting any fraudulent information. This means any information that Subscriber knows, or has reason to know, is false and that Subscriber intends for others to rely on; (e) Posting or transmitting any advertising or promotional materials that contains false, deceptive, or misleading statements, claims, or representations; (f) Impersonation of any person including but not limited to, a Planet Connect official or an information provider, guide, or host, communicate under a false name or a name that Subscriber is not entitled or authorized to use in all forms of online communication, including, but not limited to, screen names, Subscriber profiles, chat dialogue and message posting; (g) Interference with or attempting to interfere with service to any user, host, or network ("denial of service attacks"). This includes but is not limited to, "flooding" of networks, deliberate attempts to overload a service, and attempts to "crash" a host; (h) Sending threatening or harassing e-mail (i.e. threatening physical injury or damage to persons or property); (i) Unauthorized reselling of Planet Connect services or solicitation of Planet Connect users to become subscribers of other online services competitive with Planet Connect. Failure to comply with system rules may result in immediate suspension or termination of Subscriber's account.
  12. Planet Connect is responsible for setting up a connection to Subscriber's equipment. Any hardware or software problems encountered by Planet Connect are the responsibility of Subscriber. Any hardware or software problems that Subscriber may encounter after the connection is established are the responsibility of Subscriber. Any request for a service call not associated with standard installation or manufacturer warranty replacement of radios will be charged a minimum $25.00 service charge. Failure to notify Planet Connect of problem resolved that had a service call scheduled, will result in a $25.00 service charge.
  13. The monthly charge for Subscriber is payable in advance. No Refunds or credits will be given for any problems identified as Subscriber owned computer, network equipment, software, or signal interference at Subscriber's location. Planet Connect may offer billing adjustments due to our network service problems at the sole discretion of Management.
  14. Subscriber's account may be immediately deactivated without notification, at Planet Connect's sole discretion, for violation of terms and conditions, violation of the rules, returned checks, declined credit card, or any other non-payment of account charges. Any deactivated account will be reactivated at the then current rate plan available.
  15. The monthly billing cycle will begin on the first day of the month and will continue on a month-to-month basis until terminated by either Subscriber or Planet Connect. Subscriber will pay a pro-rated amount for a first partial month.
  16. Subscriber's account will be charged on the first day of the month. Planet Connect must receive payment on or before the 14th of the month. If the account balance is not paid in full before the 15th, a $5.00 late fee will be added and the account will be considered in default. If a credit card or debit card payment is declined for any reason, Subscriber will be contacted to make payment and required to update payment information for the account. If a check is returned or ACH bank draft fails for insufficient funds, Subscriber will be charged a minimum $30.00 service charge on the account. Payment in full for the account balance is due immediately. If payment is not made by the 20th of the month, the account will be placed in suspended status and the service will be disabled until account balance is paid.